Tyranno Posted October 12, 2015 Share Posted October 12, 2015 What a stupid complaint.If you really enjoyed a movie, would you say "I should've paid 50% more" and then bought two tickets for the same showing?I'd love to know exactly what would happen if movie ticket prices were based on how much the audience enjoyed it. Quote Link to comment Share on other sites More sharing options...
AshleyAshes Posted October 12, 2015 Share Posted October 12, 2015 The theater doesn't owe the customer a good movie. The theater owes the customer one hour and forty minutes in an air conditioned a auditorium where a scheduled film is projected on the wall. Unless they fail in that regard, no refunds are warranted. If you're worried about movies being bad, watch the trailers, read the reviews and make the decision to spend your money on the movie or not to. 3 Quote Link to comment Share on other sites More sharing options...
TrishaCat Posted October 12, 2015 Share Posted October 12, 2015 (edited) If I really like something I sometimes buy it more than once, actually. Whenever I have yard sales I base how much my games and movies cost on my perceived quality of the titles I'm selling. Edited October 12, 2015 by Battlechili Quote Link to comment Share on other sites More sharing options...
Vallium Posted October 12, 2015 Share Posted October 12, 2015 The theater doesn't owe the customer a good movie. The theater owes the customer one hour and forty minutes in an air conditioned a auditorium where a scheduled film is projected on the wall. Unless they fail in that regard, no refunds are warranted. If you're worried about movies being bad, watch the trailers, read the reviews and make the decision to spend your money on the movie or not to.This is true. However, I would have thought the "I want my money back" comment was made in a nonserious manner to explain discontent with a movie and most people don't actually pursue refunds. Or at least I haven't ever heard of someone getting upset at a movie theater over a movie they chose to watch... Quote Link to comment Share on other sites More sharing options...
Phausk Posted October 13, 2015 Share Posted October 13, 2015 (edited) But what if they walk out on the movie and demand a refund? Does it still count?I doubt they really care anyway as long as you bought their overpriced popcorn/soda/snacks beforehand Edited October 13, 2015 by Phausk Quote Link to comment Share on other sites More sharing options...
Ometochtli Posted October 13, 2015 Share Posted October 13, 2015 (edited) Obviously you've never seen Vanilla Sky Edited October 13, 2015 by Ometochtli Quote Link to comment Share on other sites More sharing options...
Mikazuki Marazhu Posted October 13, 2015 Share Posted October 13, 2015 I want my money back I always thought people living on disability checks only says this. Quote Link to comment Share on other sites More sharing options...
Kaizy Posted October 13, 2015 Share Posted October 13, 2015 Their intention is misguided. They should direct their desire for a refund to whoever produces the movie, not the theater. Or they go online and write a scathing review and try to discourage as many people from seeing it as they can.Either way, the customer is entitled to a refund if they really believe they were ripped off, but not from the theater. The theater isn't responsible for the movie being shit, the film company is. 1 Quote Link to comment Share on other sites More sharing options...
Wolflich Posted October 13, 2015 Share Posted October 13, 2015 Theatres seem like more of a social thing to me anyway. If my goal is to see a movie and nothing else I can have a more immersive experience with better popcorn at home. Quote Link to comment Share on other sites More sharing options...
Sutekh_the_Steak Posted October 13, 2015 Share Posted October 13, 2015 My mum works as a manager at a cinema. Every now-and-then she gets people coming up to her and asking for a refund because they didn't know the film was in a foreign language with English subtitles (it's an independant cinema so it generally shows more foreign films than other cinemas), even though such information is listed on the website and in the brochure. Happens with black and white films too, and silent ones occasionally - I guess I can understand the B&W thing because that information isn't listed on the brochure/website, but silent films are listed.She's always getting weird complaints. Like people saying the total time allocated to adverts/trailers before the film starts is getting longer and they know because they've "been a good customer here for many years", despite the fact it's been always been 17-20 minutes for the past 20 or so years. Quote Link to comment Share on other sites More sharing options...
yell0wf0x Posted October 13, 2015 Share Posted October 13, 2015 Their intention is misguided. They should direct their desire for a refund to whoever produces the movie, not the theater. Or they go online and write a scathing review and try to discourage as many people from seeing it as they can.Either way, the customer is entitled to a refund if they really believe they were ripped off, but not from the theater. The theater isn't responsible for the movie being shit, the film company is. Quote Link to comment Share on other sites More sharing options...
AshleyAshes Posted October 13, 2015 Share Posted October 13, 2015 Though I totally got free passes when the DCP projector crashed during the credits of Big Hero 6. Look, I wouldn't have cared but I didn't get to see the end credit scene. I would have been happy if they'd queued up the end credit scene and let me watch it, but I got free passes to another movie instead.Also, what the hell kind of DCP setup crashes during playback? D: Quote Link to comment Share on other sites More sharing options...
Gamedog Posted October 13, 2015 Share Posted October 13, 2015 I saw Hyena Road lat nightDon't see Hyena RoadWhat a godawful fucking movie. I want my money back Quote Link to comment Share on other sites More sharing options...
Skylar Husky Posted October 13, 2015 Share Posted October 13, 2015 (edited) I have walked out of the movie Pulp Fiction and made my way to leave. It was after a scene where two of the central characters are in a car and one shoots a guy riding in the backseat in the face accidentally with his handgun. I just got up and stormed out. I was asked by an usher what was wrong. He could tell I was annoyed. I told him I thought the movie was terrible and it is the first time I have ever walked out before a movie was finished playing. While talking to him, the manager happened along and then asked me again what was wrong, I told him that I thought the movie was terrible and I was leaving. The manager actually gave me a voucher to come back and see another movie on another day. I thought that was pretty cool. I wouldn't have demanded money back, but I think the idea of getting a voucher for another movie, especially if you don't finish it, is a cool idea. Edited October 14, 2015 by Skylar Husky Quote Link to comment Share on other sites More sharing options...
LazerMaster5 Posted October 14, 2015 Share Posted October 14, 2015 I never had to worry about paying for tickets, since my dad is second in command for Atlas Cinemas. However, I have walked out of films I was not interested in. I rarely walk out of movies, but I found Maleficent to be absolutely dreadful. Quote Link to comment Share on other sites More sharing options...
Wrecker Posted October 14, 2015 Share Posted October 14, 2015 The theater doesn't owe the customer a good movie. The theater owes the customer one hour and forty minutes in an air conditioned a auditorium where a scheduled film is projected on the wall. Unless they fail in that regard, no refunds are warranted. If you're worried about movies being bad, watch the trailers, read the reviews and make the decision to spend your money on the movie or not to.I got to this post, thought "yep," and that's as far as I got. ^ sums it up. Quote Link to comment Share on other sites More sharing options...
Skylar Husky Posted October 14, 2015 Share Posted October 14, 2015 Most of the time now, I don't go to the Movie theater to watch movies. There are too many rude people in there diddling with their cellphones, wanting to talk on them, or talk too loudly with each other, it is not worth $10.50 to watch it and put up with that, or $12.50 (for the oh so cheesy 3-D). For a few dollars more, I can just own the movie and watch it in the comfort of my home, with the pillows propping my back up, drinking my favorite beer, Popping my own popcorn and eating candy all for a great deal less money than all that crap would cost at the theater now.I don't watch trailers because i don't go out to watch movies and I often mute or skip the advertisements on TV because I have digital recording. and fast forward those fillers on DVD's/Blu-Ray discs. Most of the time I have to use word of mouth to get information about whether a movie is good.,There you have; those damned cellphones have ruined movie theaters in the United States, or at least my corner of it. Quote Link to comment Share on other sites More sharing options...
Clove Darkwave Posted October 14, 2015 Share Posted October 14, 2015 People do say "Oh man I wish I could pay four times more for this movie!". It happened recently in fact when I saw Black Mass and decided I am going to buy the DVD. A $5 ticket spurs a $20 sale.But this thread is referring to the very special people that complain to the theater. But really what can you expect, these people aren't capable of thinking about where the movie comes from. Quote Link to comment Share on other sites More sharing options...
Gamedog Posted October 14, 2015 Share Posted October 14, 2015 Black Mass was fucking awesomeThe Martian was amazing in 3D Quote Link to comment Share on other sites More sharing options...
Clove Darkwave Posted October 14, 2015 Share Posted October 14, 2015 It was indeed, so was Big Hero 6 which I finally saw. It's nice to see movies I want to buy being made again. Quote Link to comment Share on other sites More sharing options...
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